"This is the calm before the storm"
They say change happens slowly, then all at once. Document-first CCM is being absorbed into dialog-first CXM at accelerating speed. Join us to understand why 2026 marks the inflection point—and what you need to do about it.
Register Now - It's FreeWe're not witnessing gradual evolution anymore—this is rapid transformation happening now.
Document-First CCM—the foundation of customer communications for three decades—is being absorbed into Dialog-First CXM at accelerating speed.
Document Strategy Forum and Xplor closed their doors in 2025. Danish Post is ending mail delivery. The signals are undeniable.
Agentic AI is achieving breakthrough capabilities. Yesterday's barriers—prohibitive costs, long cycle times, orchestration complexity—are evaporating.
Significant new investor money is flowing into the customer communications space. When you look at what AI is being developed, discussed in boardrooms, and deployed by early movers, one thing becomes clear: the future is about orchestrating intelligent, outcome-driven customer experiences.
CCM is transforming from communication management into intelligent communication experience orchestration—the missing piece that makes outcome-driven Customer Experience Management truly possible.
For enterprises, the greatest risk today is modernizing based on an outdated understanding of what CCM is. This is the calm before the storm.
Aspire CCS has spent the last decade guiding organizations through the CCM-to-CXM evolution, positioning us uniquely to illuminate what's next. This briefing reveals the metamorphosis reshaping our industry and equips you with the intelligence needed to lead—not follow—this transformation.
60 minutes of critical intelligence divided into two powerful sessions
Kaspar has spent the last decade guiding organizations through the CCM-to-CXM evolution. He'll map exactly what's happening, why it's accelerating, and what comes next.
Hear directly from the practitioners and visionaries driving these changes in real organizations—not theory, but practice.
Three sessions across global time zones—pick the one that works best for you
This critical industry briefing is made possible by industry leaders actively shaping the CCM-to-CXM transformation
Don't base 2026 strategy on 2025 understanding. Registration is complimentary, but space is limited. Complete the form below to reserve your place.