1. About this Cookie Policy
This Cookie Policy explains how Aspire CCS uses cookies and similar technologies on its website at aspireccs.com (the “Website”). It should be read together with our Privacy Policy.
“Aspire CCS”, “we”, “us” and “our” in this document refer collectively to Aspire CCS Ltd (United Kingdom), Aspire CCS B.V. (Netherlands), and Aspire CCS Inc. (United States), as appropriate to the activity and jurisdiction. Registered offices and company numbers are: Aspire CCS Ltd, Arlington House, Maldon CM9 6FF, United Kingdom, Companies House registration number 09828535; Aspire CCS B.V., Zeverijnstraat 6, 1216 GK Hilversum, The Netherlands, KvK number 76880591; and Aspire CCS Inc., 700 Commerce Drive, Suite 500, Oak Brook, IL 60523, United States, incorporated in Delaware. Where this document refers to a specific entity, that entity is identified by name.
2. What Cookies Are
A cookie is a small text file placed on your device when you visit a website. Cookies are used widely to make websites work, work more efficiently, and provide information about user behaviour. We use cookies and similar technologies such as web beacons and pixels to deliver and improve the Website.
3. Categories of Cookies We Use
- Strictly necessary cookies. Essential for the operation of the Website and the services you have actively requested. These cannot be disabled in our systems. Examples include cookies that maintain your session, remember consent choices, and enable security features.
- Performance and analytics cookies. Help us understand how visitors interact with the Website by collecting and reporting information anonymously or pseudonymously. We use these to improve the Website.
- Functional cookies. Enable enhanced functionality, such as remembering preferences.
- Marketing and tracking cookies. Used to track visitors across websites in order to display relevant advertising and to measure marketing performance.
4. Specific Cookies Set on the Website
The Website uses the following cookies. This list reflects the platforms we use and may be updated as our configuration changes. The current list deployed on the Website should be confirmed against your in-page cookie consent tool.
HubSpot
- __hstc — main HubSpot tracking cookie. Used for analytics and to recognise returning visitors. Expires after 13 months.
- hubspotutk — used to identify contacts in HubSpot CRM. Expires after 13 months.
- __hssc — short-lived session cookie. Expires after 30 minutes of inactivity.
- __hssrc — set when HubSpot detects a session restart in the same browser tab. Session cookie, expires when the browser tab closes.
- _hs_opt_out — set when a visitor declines tracking. Expires after 13 months.
Local storage and session storage (not cookies)
Aspire Intelligence, our AI assistant, stores your in-tab conversation history using the browser’s sessionStorage API. This is not a cookie and is not transmitted to Aspire CCS’s servers. The data is cleared when you close the browser tab.
Third-party analytics
If Google Analytics is active on the Website, the following cookies may be set: _ga (expires after 2 years), _ga_<container_id> (expires after 2 years), _gid (expires after 24 hours), _gat (expires after 1 minute). Google Analytics is currently deployed on this Website.
5. How to Manage Cookies
On first visit to the Website you will be presented with a cookie consent banner that allows you to accept, decline, or customise non-essential cookies. You can change your preference at any time by reopening the consent tool.
You can also control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website. Guidance for managing cookies in major browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data.
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
- Apple Safari: Preferences > Privacy > Manage Website Data.
To opt out of Google Analytics specifically, you may install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
6. Changes to this Policy
We may update this Cookie Policy from time to time, including to reflect changes to our cookie deployment. The current version is identified at the top of this page.
7. Contact Us
Questions about this Cookie Policy can be sent to info@aspireccs.com.